Webinars & Events
What’s in the AI Black Box? Auditing & Monitoring AI in Healthcare
AI is rapidly entering healthcare, but quality professionals can’t rely on governance alone—we must learn how to audit the unknown. This engaging session equips you with practical tools to track AI in use, from building an organizational inventory to setting pre- and post-implementation baselines. You’ll learn how to detect bias, hallucinations, and model drift, and walk away with checklists and audit templates you can apply the next day. Move beyond the hype and into hands-on quality oversight—ensuring AI delivers safe, fair, and reliable results for patients and providers alike.
TOPICS:
1. Develop and maintain an organizational AI inventory aligned with NAHQ’s Quality framework.
2. Establish pre-AI baselines and post-AI monitoring plans using key performance and safety metrics.
3. Apply bias detection and hallucination audit methods to AI outputs in clinical workflows.
4. Implement drift detection strategies to monitor performance degradation over time.
5. Integrate AI monitoring and audit activities into existing Quality, Safety, and Compliance processes.
Speaker:
Lindsey Bruchhaus, MSN, RN, CPHQ brings over 17 years of experience in nursing and healthcare quality. She began in pediatric and perioperative care before transitioning into quality improvement, leading efforts to reduce hospital-acquired conditions and improve outcomes. Since 2020, she has served as Director of Patient Experience at Houston Methodist The Woodlands, where she champions a culture of safety, empathy, and excellence. Currently she serving as a Board Member and Secretary of TGCAHQ promoting professional development for quality professionals.
CE: NAHQ approved for 1.0 hour of CPHQ CE credit.
Registration Fee: Multi-state Collaborative member- free Non-member $25.00
To register, Select HERE. For additional information, Select the FLYER.
BEYOND TPO: The Real Minimum Necessary Information About the HIPAA Minimum Necessary Rule
Join us for an informative webinar designed to demystify the HIPAA Minimum Necessary Rule and go BEYOND TPO (Treatment, Payment, and Operations). This session will equip healthcare professionals, compliance officers, and administrators with a clear understanding of what "minimum necessary" really means, how it applies in everyday scenarios, and practical steps to ensure your organization complies effectively.
Join Julie Janeway, MSA, JD on Thursday, December 18 at 12 PM ET and discover actionable insights, real-world examples, and compliance strategies that help you safeguard patient privacy while streamlining your workflows. Whether you're new to HIPAA or seeking a refresher, this webinar delivers the essential information you need to confidently navigate the complexities of the Minimum Necessary Rule.
• Clarify the Minimum Necessary standard and its application beyond TPO
• Learn best practices for compliance
• Get answers to common challenges and questions
• Strengthen your organization's privacy protocols
Don’t miss this opportunity to enhance your HIPAA expertise and ensure your team is prepared for regulatory scrutiny. Register now to secure your spot!
CE: This is event is being submitted for 2.0 CPHQ CE through NAHQ
From Conflict to Collaboration: Managing Challenging Interactions in The Clinical Setting
In today’s high-pressure healthcare environment, conflict is inevitable—but it doesn’t have to be destructive. This insightful webinar equips clinicians with practical tools grounded in emotional intelligence to navigate difficult interactions, de-escalate negative behaviors, and foster trust-based collaboration. Participants will learn how to identify emotional triggers, regulate their own responses, and apply clear, compassionate communication strategies that support a culture of safety and respect. Ideal for nurses, leaders, and frontline staff seeking to strengthen teamwork and improve patient outcomes.
Lead with Purpose: Discover Your Why and Activate Your Strengths
In a world where complexity and change are constant, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead from that place of clarity. This dynamic and reflective session is designed to help you uncover your personal leadership “why” and align it with your natural strengths. Rooted in Simon Sinek’s Start With Why and Gallup’s Strengths Finder, this session invites you to look inward in order to lead outward, more purposefully, confidently, and effectively.
SPEAKER: John Matthews, MBA | Professor, Graduate Leadership Programs | University of Wyoming
CE: NAHQ approved for 0.7 hour of CPHQ CE credit.
Objectives:
A clear understanding of your personal leadership “why”
Insight into your top strengths and how to use them intentionally
Tools to lead with authenticity in any environment
Permission to lead your way, not someone else’s version of success
Registration Fee: Multi-state Collaborative member- free Non-member $35.00
REGISTER HERE to register for the event. For additional information, select Event Flyer
Register by Oct 22nd
Navigating the Changing Healthcare Environment
Virtual webinar sponsored by the Arizona Association for Healthcare Quality.
CE: NAHQ approved for 7.5 hours CPHQ CE credit

