Multiple Day Event: May 29-31, 2026 10 AM-2 PM ET
SPEAKER
Nancy Claflin, DNP MS RN NEA-BC CENP CNEcl CCRN CPHQ FNAHQ has over 30 years of experience in quality. She received her CPHQ© in 1987 and was named a Fellow of the National Association for Healthcare Quality (NAHQ) in 1999. Dr. Claflin is an active member of NAHQ, serving on the Board of Directors in different roles and as President in 2004. She served as AzAHQ President in 1996 and 2007. She has taught CPHQ courses for more than 20 years and has presented numerous lectures on healthcare quality at the local, regional, and national level. Dr. Claflin is currently serving as AzAHQ President.
Description
Where are you on your quality journey? Have you thought about seeking certification in quality? The field of healthcare equality and the healthcare quality professional’s role are expanding exponentially in today’s ever-changing healthcare climate. This course is designed for healthcare professionals who are interested in learning more about healthcare quality and preparing for certification. The course will review key milestones in the quality journey including quality leadership and integration, strategic planning, stakeholder engagement, performance and process improvement, population health and care transitions, health data analytics, data management systems, measurement and analysis, patient safety, quality review and accountability, and regulatory and accreditation.
CE: This program is approved by NOVA for 12.0 hours of Nursing Continuing Professional Credit through the Nurses Organization of Veterans Affairs (NOVA).
Program Fee:
▪ For OrAHQ, AzAHQ, FAHQ, MAHQ, OAHQ, NEAHQ, TGCHQA, UAHQ & NCAHQ Members: (Obtain code from parent organization)
By Apr 29, 2026 - $175
After Apr 29, 2026 - $275
▪ For Non-Members:
By Apr 29, 2026 - $275
After Apr 29, 2026 - $375