Back to All Events

Quality’s Role in Organizational Culture

Explore the role of quality leadership in fostering a culture of safety and quality within organizations from the boardroom to front-line employees.

Speakers: 

  • Jessica Muratore, MPA Principal and Consultant (Muratore Advisory Services)           

  • Richard Priore (Excelsior Consulting)

  • Keith Chartier ( HSAG and AzAHQ)

  • Judy Henderson (Mayo & AzAHQ)

  • Richard Parker (ACHE)

  • Toni Yubeta (Mayo) 

  • Chris Schueler (Mayo) 

  • Sheila Stevens (Mayo) 

  • Nina Spears (Mayo)

Key Topics:

  1. High reliability & organizational culture

  2. Making the business case for quality

  3. Building a Culture of Quality: Roles, Accountability, and Integration Across the Health Plan 

  4. Panel representation from diverse organizations

  5. Workplace Violence and staff safety

  6. Psychological Safety: Built or Broken in Everyday Moments

  7. Action Planning through Breakout sessions  

CE: Will be submitted to NAHQ for approval of CPHQ CE credits.

DISCOUNTED event for members of AzAHQ, FAHQ, MAHQ, NEAHQ, OAHQ, NCAHQ, OrAHQ, TGCAHQ, and UAHQ. Contact your organization to receive discount coupon

COST: added soon!

Register Here

Previous
Previous
March 19

Age-Friendly: Equipping Leaders to Ensure a Hospital-Wide Approach

Next
Next
May 20

Ethics and Compliance in the Use of Artificial Intelligence in Healthcare (Copy) (Copy)