This series of 3 webinars will delve into the ethics and compliance considerations for using AI healthcare.

This 3-part series will guide participants through the role of Ethics and Compliance when considering the use of AI in a healthcare setting.

Speaker:

For 19 years, Susan L. Boldt, MS, CPHQ CHC has worked in the areas of performance and quality improvement, accreditation, compliance, and patient safety. She has worked in psychiatric settings for children, adolescents, and young adults, payers in one of Oregon’s Coordinated Care Organizations, a Federally Qualified Health Center working directly with providers, payers, and accrediting organizations, and currently with Qualiance Healthcare Consulting, providing consultation services to providers, clinics, and payers on quality measurement and management, performance improvement, root cause analysis, compliance, including policy and procedure development, and accreditation preparation. Ms. Boldt earned her undergraduate and graduate degrees at Southern Oregon University. She earned her CPHQ certification in 2017, and CHC designation in May 2024. She currently serves as the President of the Oregon Association for Healthcare Quality.

Topics covered:

1. Distinguish between ethics and compliance when considering the use of AI in a healthcare organization

2. Understand the regulatory landscape surrounding AI use in healthcare

3. Learn how to conduct a risk assessment specific to AI use in healthcare

4. Identify the risk associated with AI use in healthcare

5. Calculate prioritization of risks for mitigation

6. Identify protective measures and risk mitigation strategies if choosing to use AI in a healthcare organization

CE: This program is pending approval for 4.5 CEUs from the National Association for Healthcare Quality

Program Fee:

▪ FREE for OrAHQ, AzAHQ, FAHQ, MAHQ, OAHQ, NEAHQ, TGCHQA, UAHQ & NCAHQ Members;

▪ $25 for Non-Members

Deepen your expertise in the Medicare Star Quality Rating system, learning about how the Star Rating calculation comes together, the levers of influence to drive action and performance improvement, red flags and pitfalls to program performance, and strategies to promote organizational alignment and activation.

SPEAKERS:

Kimberly Switlick-Prose, MPH  |  Vice President, Quality Solutions  |  Pareto Intelligence

Kimberly is a healthcare leader passionate about building healthier, more equitable communities. She blends strategy, analytics, and behavioral design to help organizations transform systems and improve population outcomes.

Damian Kearney   |   VP of Analytics   |   Pareto Intelligence
As the Vice President of analytics at Pareto, Damian brings over a decade of experience in strategy consulting, Medicare Advantage Stars business outcomes, and advanced analytics. 

OBJECTIVES: 

1. Understand more deeply the Star Quality Rating systems and components that comprise the overall Star Rating that Plans receive

2. Articulate the value proposition to Health Plans and why Star Ratings matter so much

3. Define the levers of influence and leading indicators of success for Star Rating performance

4. Understand strategies to promote organizational alignment and activation to improve Star Rating performance

CE: NAHQ approved for 1.5 credit hour of CPHQ CE credit.

FREE event for members of AzAHQ, FAHQ, MAHQ, NCAHQ, NEAHQ, OAHQ, OrAHQ, TGCAHQ, and UAHQ by selecting your association's ticket type.

Non-members: $35.    Registration ends midnight 12/14/25

Description of approach to understanding data specifications for quality metrics to be able to design successful data analysis. The presenter will utilize examples to explore the different components of data specifications and discuss validation as a strategy for data vetting to set up the stage for action to follow.

Participants will be able to:

• Understand the importance of data specifications.

• Delineate the benefits of understanding data.

• Apply concepts in respective work setting.

Speaker:  

 
Ann E. McCulloch, MS, RN, CPHQ, CPPS

Ann holds a Bachelors in Science in Nursing from Brigham Young University-Idaho and a Masters in Medical Management from University of Rochester Simon Business School. Ann is a Certified Professional in Health Care Quality (CPHQ) and is Certified in Patient Safety (CPPS). She has worked at the Defense Health Agency for 1 year and a half as a Clinical Measurement RN where she is a member of the Clinical Measurement Team that supports The Leapfrog Safety Grade Program for Military Treatment Facilities across the nation. Ann has worked in the healthcare and regulatory affairs field for more than 15 years, including her work as a Project Nurse for the CDC through network NY state collaboration with the University of Rochester.

Program Description:

NAHQ approved for 1.0 hour of CPHQ CE credit.

Registration Fee: Multi-state Collaborative member- free Non-member $30.00

REGISTRATION CLOSES NOVEMBER 28, 2025

To register, Select HERE. For additional information, Select the FLYER.

AI is rapidly entering healthcare, but quality professionals can’t rely on governance alone—we must learn how to audit the unknown. This engaging session equips you with practical tools to track AI in use, from building an organizational inventory to setting pre- and post-implementation baselines. You’ll learn how to detect bias, hallucinations, and model drift, and walk away with checklists and audit templates you can apply the next day. Move beyond the hype and into hands-on quality oversight—ensuring AI delivers safe, fair, and reliable results for patients and providers alike.

TOPICS:

                  1.              Develop and maintain an organizational AI inventory aligned with NAHQ’s Quality framework.

                  2.              Establish pre-AI baselines and post-AI monitoring plans using key performance and safety metrics.

                  3.              Apply bias detection and hallucination audit methods to AI outputs in clinical workflows.

                  4.              Implement drift detection strategies to monitor performance degradation over time.

                  5.              Integrate AI monitoring and audit activities into existing Quality, Safety, and Compliance processes.

Speaker:   
Lindsey Bruchhaus, MSN, RN, CPHQ brings over 17 years of experience in nursing and healthcare quality. She began in pediatric and perioperative care before transitioning into quality improvement, leading efforts to reduce hospital-acquired conditions and improve outcomes. Since 2020, she has served as Director of Patient Experience at Houston Methodist The Woodlands, where she champions a culture of safety, empathy, and excellence.  Currently she serving as a Board Member and Secretary of TGCAHQ promoting professional development for quality professionals.

CE: NAHQ approved for 1.0 hour of CPHQ CE credit.

Registration Fee: Multi-state Collaborative member- free Non-member $25.00

To register, Select HERE. For additional information, Select the FLYER.

In a world where complexity and change are constant, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead from that place of clarity. This dynamic and reflective session is designed to help you uncover your personal leadership “why” and align it with your natural strengths. Rooted in Simon Sinek’s Start With Why and Gallup’s Strengths Finder, this session invites you to look inward in order to lead outward, more purposefully, confidently, and effectively.

SPEAKER:  John Matthews, MBA  |  Professor, Graduate Leadership Programs  |  University of Wyoming 

CE: NAHQ approved for 0.7 hour of CPHQ CE credit.

Objectives: 

1. A clear understanding of your personal leadership “why”

2. Insight into your top strengths and how to use them intentionally

3. Tools to lead with authenticity in any environment

4. Permission to lead your way, not someone else’s version of success

Registration Fee: Multi-state Collaborative member- free Non-member $35.00

REGISTER HERE to register for the event. For additional information, select Event Flyer

Register by Oct 22nd